Exceptional Materials for Landscape and Masonry Artistry (509) 926-3854

Frequently Asked Questions (FAQ)

Delivery Information

Dump Truck Delivery Information

The majority of our landscape materials that are not palletized are delivered in a dump truck. Prices do not include delivery as our delivery area extends to many outlying areas in Washington and Idaho. Our trucks are large and heavy so be aware that some deliveries may not be possible with our equipment. Please examine your site and its access to make sure that there are not any tight corners, narrow passages, overhanging branches, eaves, power lines or other overhead obstructions that might prevent a dump truck from entering, exiting and lifting its box in the air to dump. In addition do not ask us to drive over curbs, residential driveways, septic systems, drain fields or any other unstable or fragile areas. The driver will use his discretion too but you may have information that we are not aware of. You may be asked to sign a waiver of liability. Loads can be dumped by the curb but you should plan on moving them the same day and marking the area for safety- check with your local street department for their rules.

  • If a load cannot be dumped, travel time fees will be charged.
  • We will be happy to refer you to people who specialize in small deliveries in the one to four yard range.

Flatbed Pallet Delivery Information

All of our palletized material is delivered on a flatbed truck equipped with a forklift to unload and place the pallets. Your mason or landscape contractor may have specific needs for placement; otherwise, we recommend having pallets placed in a location that is close to your project area, yet accessible by large machinery.  In many residential areas, materials are simply placed in the driveway.  With safety and liability concerns in mind, our driver can assess the location, and may make suggestions of where to place the material.

Can I place an order over the phone for delivery?

Yes, but we still suggest that you should come in to view your product choice if you have not used it before. We will not accept returns and a delivery fee is charged whether the product is kept or not.

Is there a charge for delivery? Do you deliver outside of Spokane?

Yes . The delivery charge is based on time and distance.

What are your methods of payment?

Cash, check, Master Card or Visa.

Do you load us? Do we need to bring anything?

We use a machine to load into open vehicles such as a pickup without a canopy. If you have an enclosed vehicle or need a small quantity, please bring your own containers that you can shovel into. Some products such as mortar sand are very fine so bring a tarp or something to act as barrier so the product doesn’t leak from the tailgate or blow away.

Products Information

Why do you suggest that we visit your sales yard?

Our products are made by Mother Nature- not a factory- so colors will vary from time to time . In person you can look at the actual pile that your rock will be coming from, which is far more accurate than a small photo on the website. We have display beds to give you an idea of what it looks like in use.

What kind of soil should I use?

Screened topsoil is fine for grass and some shrub beds. Our 3 way nutrient rich garden blend is great for vegetable gardens and flower beds. Keep in mind that not all plants like the same soil. Some plants require an acidic soil and/or more or less drainage.

What is in the 3 way mix?

It is a screened blend of 40% sandy loam, 40% Spokane Valley topsoil and 20% aged “Steer” manure. We do not use horse manure as it has too many weed seeds.

Can we have samples to take home?

Yes , we have small baggies for samples of decorative rock. Larger samples of flagstone and Masonry Thin Veneer are available at a nominal cost.

Some of your products are sold by the yard and some by the ton, what is the difference?

The most important thing to remember is that one yard of most landscape materials will weigh 1.2 to 1.4 tons. Sometimes it is more accurate or convenient to sell by weight rather than by the yard. For example, wet dirt weighs more than dry dirt!. Palletized material is sold by the ton or by the pound in smaller quantities.

What is a “yard” and what will one yard cover?

A cubic yard is like a box 3ft wide x 3ft long x 3ft high. At 3 inches deep a yard will cover approx. 100 sq feet ( a 10ft by 10 ft area). See our calculator for more help or give us a call and we will do it for you.

How many yards of rock or soil can I fit in my truck?

Approx. 1 yard in a full sized 1/2 ton truck and approx 1/2 yard in a mid-sized. You are the final decision maker as you know what condition your vehicle is in and any limitations that it may have..

How many pounds in a ton?

2,000 pounds

What is the difference between basalt and granite?

Both are hard rocks that were formed differently geologically. Color, texture and personal preference are the main differences- gravel and boulders are available in both.

How many square feet does a ton of rock cover?

Most flagstone ( 1.5 to 2 inches thick) will cover around 75 square feet per ton- depends on the thickness of the pieces and how close they are set together.

How heavy is a one man or two man rock?

Stone used to be measured by how many men it would take to muscle it into position by using an eight foot bar or lever. Men come in different sizes and strengths so a one-man rock can be fairly small or be all the way up to three hundred pounds. A two man rock can be as high as 900 pounds.

What kind of ground preparation and base do I need for a handset patio? What is the best thickness of flagstone to use?

In general 3-4 inches of compacted gravel, 1-2 inches of sand if desired or just use 3/8 minus basalt gravel, then set your stone. The best thickness of flagstone for our climate conditions is at least 1.5 inches thick, 2-3 inches is best for stability.

How many tons are on a pallet? Do I have to buy a pallet?

There are approximately 1.5 to two tons on a pallet. Pallets are sold by their exact weight to be fair to our customers. You can buy one piece or smaller quantities by the pound from open pallets. Quantities over one ton will be charged at the per ton price which is more cost effective to our customer..
Store and Service Policies

What are your hours of operation?

Generally we are open year around from 8 am to 4 pm Monday through Friday. Weather permitting,our hours expand in April to 7 am to 5 pm M-F and Saturdays 8 am to 2 pm. Please call or listen to our answering machine for details. Closed on Sundays and major Holidays to give our employees an opportunity to spend time with family and friends, rest and worship if they choose to do so.